This policy is updated from time to time. The latest version is published on this page.
We gather and use certain information about individuals to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
Website usage data
Other information relevant to client enquiries
We do not receive and therefore do not retain payment details. We use Stripe as our official merchant processing partner for commerce. Stripe is certified as a PCI Level 1 Service Provider.
How we use this data
Collecting this data helps us understand what you are looking for from the company and enables us to deliver improved products and services.
Specifically, we may use data:
· For our own internal records
· To improve the products and services we provide
· To contact you in response to a specific enquiry
· To customise the website for you
· To send you promotional emails about products, services, offers and other things we think might be relevant to you
We retain the right to transfer the personal data to new owners in the event that Winchester Fine Chocolates is sold.
Cookies and how we use them
A cookie is a small file placed on your computer’s hard drive. It enables the website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website.
Store information about your preferences.
To recognise when you return to our website.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Controlling information about you
When you fill in a form or provide your details on our website, you may see a tick box allowing you to opt-in to receive marketing emails from us.
If you have agreed that we can use your information for marketing purpose, you can change your mind easily by sending us an email to firstname.lastname@example.org
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
You are responsible for the security of that data while it is being transmitted from you to us.
Once received, we will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Links from our site
Our website may contain links to other websites.